Apr 2015
Electricity Distribution
Network Damage Reporter
NIA_SSEPD_0003
Complete
Apr 2015
Jun 2018
Scottish and Southern Electricity Networks, Scottish Hydro Electric Power Distribution and Southern Electric Power Distribution
SSEN Future Networks Team
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Network Innovation Allowance
None
£553,600.00
To produce a smartphone application that is able to work on Android and Apple devices that will allow members of the public and the emergency services to report damage to the Overhead Line network.The project will be in 4 phases.

Phase 1 will involve the development of the Apple iOS application, conversion of network data to allow the application to reference the network, and the provision of a facility to collect reports.Phase 2 will expand the ability of the server to handle multiple reports, and provide feedback to the reporting device.

Phases 1 and 2 have been carried out under the IFI scheme. This project will move the project to completion through phases 3 and 4.

Phase 3 will use the lessons learned in phase 1 and 2 to develop the application for the Android operating system.Phase 4 will see the release of both versions of the applications to the related application store, and the collection of live data. This will then allow for the evaluation of the responses from the public, and the levels of take up of the app.

1. To determine the viability of using a smartphone application  to  allow network damage to be reported quickly to a DNO service centre
2. To evaluate the level of interest in the general public in using such a smartphone application, and in receiving updates on the progress of the resolution.
3. To determine the utility of collating the received photos and location data into a single user interface for viewing  by the Distribution Network Operators (DNOs) fault recording and dispatch staff.
4. To assess  the efficacy of automatically matching  known equipment locations with sent data to allow the fastest response by repair staff. 

Develop new procedures and processes to make use of the data submitted by users, such that the fault report submitted is integrated into the company fault management system.Develop a publicity strategy to publicise the availability of the app.Evaluate the benefit from the utility in fault reporting using smartphones.