May 2020
Gas Distribution
Live Service Transfer
May 2020
Aug 2020
Ryan Smith, Innovation Delivery Manager
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Network Innovation Allowance
GD - Mains Replacement
Health and Safety
It is recognised that COVID-19 has created several new challenges for SGN in respect of their day to day working to ensure our customers, especially the most vulnerable, are kept safe and warm. Current working practices under COVID-19 means that SGN must avoid any access to customers property.

This project aims to address this challenge by carrying out an 8 week “conceptual phase” innovation sprint run.
The objectives of this project are to:
  • Set up Project and Team
  • Information Gathering
  • Idea Generation
  • Idea Development
  • Idea Validation