Optimal use of Quick Response (QR) Codes

Reference: NIA_NGGD0031

Status: Complete

Start Date: Apr 2014

End Date: Oct 2014

Funding Licencee(s): National Grid Gas Distribution

Contact: Suzanne Callington – Project Manager, Darren White - Innovation Portfolio Manager

Funding Mechanism Network Innovation Allowance

Research Area: None

Core Technology(ies): Gas Distribution Networks

Estimated Expenditure: £111,467.00

Introduction: The scope of this project is to work in partnership with Enzen to develop the QR code technology for use on National Grid sites. This will include generating of the QR codes, producing the relevant software, collecting data and analysing the results.

Objectives:

The objective of this project is to trial the use of Quick Response (QR) Codes on street work signs on site in order to determine the successfulness of providing additional information to customers.

The outcome of this project will inform the decision on integrating this method into all planned work activities as Business as Usual, through the use of QR codes linked directly to the relevant site information on the Roadworks.org website. This will also inform the potential use of QR codes on further customer communication such as Planned Work notification letters.

Expected Benefits: The key success criteria will be:

Development of the QR code technology for use on Natioanl Grid signage
Trial of the QR code technology comparatively against that of traditional streetworks signage
Process established and refined for generating and displaying QR Codes
Analytical daya confirming successfulness of the QR code technology
Production of a report detailing the project outcomes