Scottish and Southern Electricity Networks
SSEN Future Networks Team
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Innovation Funding Incentive
During Storm events it can be difficult to keep track of where and how much damage is occurring to the overhead network, due to the prevailing weather conditions. This project is to develop and introduce a smart phone application that can be used by members of the public, the Emergency Services, as well as company staff to record damage sites, and report them back to a central repository. This allows for quicker network damage recording by opening up the reporting of damage to a much wider constituency. By speeding up the recording the damage to the network, a quicker response can be implemented reducing the CMLs, by getting customers back on supply quicker.
To improve customer engagement by allowing them to report accurate network issues whilst providing a communication methodology that should allow a speedier response to network issues by DNO repair teams.