Energy Networks Association (ENA) is committed to respecting your privacy and to complying with applicable data protection and privacy laws.
Security and confidentiality
Any information provided to the Smarter Networks Portal will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties. In some circumstances, however, we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998. Such information will only be used by ENA or relevant third parties to provide the services or information you have requested and no other activities.
You have a right to request a copy of your personal details at any time to check the accuracy of the information held.
If you sign up to receive email alerts, we will use your information only to provide the service you have requested. We may occasionally contact email alert subscribers to help us evaluate and improve the service we offer.
If you inform us you wish to cancel email alerts, we will remove you from our mailing list and your details will be deleted from our records.
These pieces of information are used to improve services for you, for example:
- Enabling a service to recognise your device so you don't have to give the same information several times during one task.
- Recognising that you may already have given a username and password so you don't need to do it for every web page requested.
- Measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast.
What are cookies?
Cookies are small files created by websites. They are used to help websites perform better - for example by remembering certain information such as an email address that has been entered in a form. These are stored on your computer and don't harm computers in any way. They can only be reused by the website that created the cookie. Find out more about cookies at the Information Commisioner's Office website.